Return & Refund Policy

7-Day Return & Replacement Policy

At Gujju Bazar, customer satisfaction is our top priority. If you wish to return or exchange an item, requests must be initiated within 7 days from the date of doorstep delivery.

Return Shipping Cost

Voluntary Returns / Change of Mind: For voluntary returns or customer change-of-mind, a standard return shipping and reverse logistics fee of ₹500 per product applies. This amount will be deducted from your final refund upon warehouse inspection.

Damaged or Defective Items: If an item arrives damaged in transit or has a manufacturing defect, Gujju Bazar takes 100% responsibility. We provide free doorstep carpenter repair, replacement, or return pickup at ₹0 cost.

Return & Pickup Process

1. Initiate Request: Contact our support team via WhatsApp at +91 90168 89502 or email within 7 days of delivery.

2. Doorstep Pickup: Our specialized logistics team will inspect and pack the furniture directly from your room of choice.

3. Warehouse Verification & Refund: Once the product reaches our regional distribution warehouse and passes inspection, your refund (minus the ₹500 return fee for voluntary returns) will be processed within 5-7 business days to your original payment method (Bank / UPI / Card).